Frequently Asked Questions
ORDERINGHow do I place an order?
You can call us, email us, or for certain items, order straight from our site! Please note that your online order is not confirmed until you receive an email confirmation from us.How far in advance do I have to order?
Our kitchen can get quite busy, so we recommend ordering at least a week in advance (and at least two weeks in advance for large orders). Orders placed straight from our website must be done at least three days in advance. However, we can often accommodate last-minute orders too, so just let us know if you need something sooner, and we will do our best!I have a design in mind. Do you do Custom Orders?
Absolutely! We love customizing our desserts. Just send us a message or call us and let us know what you have in mind.
SHIPPING & DELIVERYDo you deliver?
Absolutely!Yes! We deliver anywhere in Manhattan and delivery charges are $20.Can I pick up my desserts?
We do not yet have a storefront, so we do not currently offer pick-up. So sit back, relax, and we’ll bring your sweets to you!Do you ship?
We do ship certain items! Just send us a message or give us a call to see if your order can be shipped.Do you have a storefront?
Not yet! Right now we do all our baking behind-the-scenes, but we hope to open our doors to the public soon.
OUR SWEETSAre you a nut-free bakery?
No, we are not. While most of our treats do not have nuts in them, the kitchen we bake in is not a nut-free environment so those with strong allergies should refrain.Do you have gluten free cakes, cupcakes and cake pops?
Yes we do! Our gluten free cake flavor is chocolate and can be paired with any of our icings. Our gluten free sweets are not available to order online, so just send us a message if you’d like to order them.How do I take care of my pops?
Cake pops will stay fresh for up to five days in the refrigerator. We recommend keeping your cake pops cool, either in a refrigerator or a well air-conditioned space. Cake pops don’t like heat, so if you are serving them outside on a hot day, we recommend bringing them out at the last minute!Are cake pops fully cooked?
Yes! Our cake pops are made of a delicious mix of crumbled cake and icing. The cake is fully cooked, but achieves its luxurious texture from mixing it with our homemade frostings.Can cake pops be individually wrapped?
Certainly! We can individually wrap each cake pop and tie it with a bow. Just send us a message.What size cake should I order?
Take a look at our cake sizing guide!How do I cut my cake?
Take a look at our cake cutting guide!